"Your insurance company's job is to pay the bill, and you have the right to choose the repair facility that will return your car to its pre-accident condition and make it safe again." Frequently Asked Questions Q. Do I have to take my car to my insurance company's “preferred” shop? A. No! Although it is your choice to use a facility they suggest, make sure it is your best interest they have at heart. Many times these shops are “preferred” simply because they give a discount to the insurance company, not because of the quality they provide. Q. Do I have to accept non-original equipment parts? A. You have a contract with your insurance company & its important you understand that contract, many insurance companies use non-OEM or aftermarket parts and its spelled out in your policy. It’s important to utilize a shop that has safety and quality as its bottom line. Q. How do you choose the best shop? A. Experience, Equipment, and Training. It's important that a repair facility have a proportionate mix of all three. Experienced qualified technicians is a must, but they must have the most up-to-date equipment and training as vehicle design and technology changes quickly. If you have a question about collision insurance or collision repair feel free to e-mail or call me, I’ll try my best to provide you with the correct answer!
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Mark A. Bono - Body Shop Manager (810) 987-3030 Rob Radatz - Assistant Body Shop Manager Kim Gates - Office Coordinator |
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