:: Hours of Operation ::
M-F: 7:30AM -- 5:30PM
Saturday: 8:00AM -- 1PM
Sunday: Closed
   

"Your insurance company's job is to pay the bill, and you have the right to choose the repair facility that will return your car to its pre-accident condition and make it safe again."

 Frequently  Asked Questions

  Q. Do I have to take my car to my insurance company's “preferred” shop?

A. No! Although it is your choice to use a facility they suggest, make sure it is your best interest they have at heart. Many times these shops are “preferred” simply because they give a discount to the insurance company, not because of the quality they provide.

  Q. Do I have to accept non-original equipment parts?

A. You have a contract with your insurance company & its important you understand that contract, many insurance companies use non-OEM or aftermarket parts and its spelled out in your policy. It’s important to utilize a shop that has safety and quality as its bottom line.

Q. How do you choose the best shop?

A. Experience, Equipment, and Training. It's important that a repair facility have a proportionate mix of all three. Experienced qualified technicians is a must, but they must have the most up-to-date equipment and training as vehicle design and technology changes quickly.

If you have a question about collision insurance or collision repair feel free to e-mail or call me, I’ll try my best to provide you with the correct answer!

 

Mark A. Bono - Body Shop Manager

(810) 987-3030
mbono@cawoodauto.com

Rob Radatz - Assistant Body Shop Manager

Kim Gates - Office Coordinator

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